He works very hard keeping all the trs guests happy! Alfredo at La Terraza (the “quiet” pool) made us some special custom drinks that were amazing! We ate breakfast every day at Helios (capricho wasn’t open) and often times lunch as well. David, Jonathan and Mayra made sure our cups were never empty :) Daniel at La Jarra (trs only beach bar) was a treat! We enjoyed hanging out there with him. There are top shelf options included such as crown royal, captain Morgan, grey goose etc. Rafael and Mariana took great care of us! If there is anything at all you need, don’t hesitate to ask your butler. Israel, the bellboy captain, is always prepared with a warm welcome and Kevin at the front desk is always a wonderful familiar face to see! Alberto, Sergio and Romeo are amazing golf cart drivers! They always get you where you need to go with a smile and a warm greeting! They have become our friends and we look forward to seeing them again soon! All of the butlers are excellent as well. From the moment you arrive you are treated like family. We requested building 67 so we could be close to the infinity pool and Helios restaurant. Very modern, marble bathroom etc but this room had a jetted soaking tub. The room was very similar to the last one we had. We loved listening to the waves every night from our room and waking up to the sunrise every morning. This is quickly becoming our favorite resort! We went in October (you can read my review from then on here as well) and again in March and have already planned our third visit for this fall! We opted for a third story ocean view room this time (we had a private corner pool suite last time). The beach is a bit poor, but it doesn't affect the overall experience, because there are too many interesting points, and the courtyard itself has a mini Mayan ruins. The main course of the squid in the Chinese restaurant is delicious, and it is ordered. The rooms are fully equipped and the beds are very comfortable. Of course, they also saw other snakes, deer, lizards and so on. The monkeys climbed directly to the balcony of our room and got close contact with them. There are all kinds of wild animals in the garden. The hotel is very large, so there are golf shuttle buses to various points. Food is ok (all inclusive hotels are not too high expectations). It is very convenient to play half a return to the seaside restaurant for a free meal and then enter the park. The hotel has its own private access to the X'Caret Park next door (there is a private artificial canal in the lobby, which is accessible by boat). The butler service is invincible, but the restaurant service is average. Nature.Great hotel, beyond expectations, the entire hotel is a tropical small forest park, very beautiful. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six à la carte restaurants, one international buffet, a café and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. This brand new, adults-only resort offers a truly magical UnlimitedLuxury(R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 smaller pools, all located nearby the centuries-old Mayan sites of Tulum and Coba. Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal.
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